Technical Approach

A Truly Unique Approach

 

 

Unlike traditional distributors we have a truly unique approach to working with our customers, one that is built on experience, leadership and commitment.

 

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Collaboration

We believe that collaboration is key to developing a successful partnership. Today, there is significant pressure on companies to be flexible and adapt quickly to new business challenges, we deliver and optimise value on strategictactical and operational levels, without hidden costs or charges.

Focus

Our main aim is to enable companies to focus on their core businesses, whilst we provide flexibility, optimisation and ultimately deliver value to your business. So, whether you need help identifying and acquiring new solutions or advise on reducing costs and standardising services, we can provide this for you.

Experience

Our extensive portfolio of services, are delivered by experienced Project Managers, trained Engineers and Consultants who have over 50 years combined experience working within a multitude of industries.

Technical Support Service Levels

We understand that every partner is different so speak to one of our advisers for a bespoke support plan.

 True Distribution

Loan Equipment

Proof of Concept Support

Advanced Hardware Replacement

Pre & Post Sales Technical Training

Webinars

Marketing Collateral

Technical Services

1st,2nd & 3rd Line Partner Support

SLA Options; 8hr x 5, 4hr, 8hr Response

Next Business Day Advance Replacement

Professional Services

Networking Connectivity Consultancy

Wireless Surveys

Installation Services

Configuration Services

Vendor Certification

End User & Partner Training